KINGSTON, Jamaica – National Commercial Bank Jamaica (NCB) has appointed Chief Operating Officer Sheree Martin as its interim chief executive. The appointment of Sheree Martin CEO marks a significant moment. Martin becomes the first woman to lead Jamaica’s largest financial institution. Her appointment is effective January 19, 2026. She steps into the role following the departure of CEO Bruce Bowen. Bowen leaves after completing a crucial turnaround phase for the bank, a testament to effective NCB Jamaica leadership.

A New Chapter for NCB Jamaica Under Sheree Martin CEO

NCB Jamaica is shifting its focus. It moves from a turnaround period to sustainable growth. Sheree Martin CEO‘s mandate is clear. She must improve the bank’s operational efficiency. This news comes after a strong financial year for NCB. The bank reported a net profit of $13.2 billion for the year ending September 30, 2025. This is more than double the previous year’s profit of $6.1 billion, underscoring the success of the recent NCB turnaround strategy.

Addressing the Efficiency Gap: Sheree Martin CEO’s Priority

Despite the profit surge, NCB Jamaica faces a key challenge. Its cost-to-income ratio remains high, around 81 percent. This figure is significantly above the board’s target of the 60s. Sheree Martin CEO‘s expertise is expected to tackle this issue head-on. Her background includes over 15 years in financial services, crucial for financial services Jamaica. She also has experience in the energy sector. Martin’s previous role as COO involved overseeing critical operational and technology functions. She is known for strategy execution and organizational transformation, skills vital for the interim CEO appointment.

A Planned Leadership Transition for Sheree Martin CEO

Bruce Bowen’s departure is part of a planned leadership transition. He was appointed in 2023 to guide the bank’s turnaround. Chairman Robert Almeida stated the turnaround phase is now largely complete. Therefore, 2026 marks the transition to sustainable growth, a new phase for NCB Jamaica leadership. Bowen will officially depart on February 28, 2026. He will proceed on vacation leave before his final day. Almeida expressed gratitude for Bowen’s leadership. He also welcomed Sheree Martin CEO to her new role.

Sheree Martin CEO’s Extensive Experience

Sheree Martin brings deep expertise to the interim CEO position. She previously served as Executive Vice President and Chief Operating Officer, highlighting her readiness for the interim CEO appointment. In that role, she managed critical operational and technology areas, a key aspect of her contribution as Sheree Martin COO. Her experience also includes strategy execution and organizational transformation. Martin has a proven track record in these areas. She previously led the retail banking division. Her return to NCB in 2020 focused on client experience and organizational health. This experience is vital for driving operational efficiency banking.

Broader Financial Context

The leadership change occurs amidst broader financial news concerning NCB Financial Group. Michael Lee-Chin, the ultimate chairman, faces financial obligations related to his affiliated companies. Noteholders await payment of US$94 million due December 31, 2025. These obligations are separate from NCB’s operations. Lee-Chin is reportedly considering selling his stake in NCB Financial Group to meet these debts. However, the bank maintains its operational focus remains unchanged, under the guidance of Sheree Martin CEO.

Looking Ahead for NCB Jamaica Under Sheree Martin CEO

Martin’s interim appointment signifies a shift. It emphasizes operational discipline over grand strategy, a core tenet of sustainable growth banking. The bank is now focused on consistent value creation and shared accountability. A formal search for a permanent CEO is underway. Sheree Martin CEO‘s leadership is a key step. It aims to strengthen operations. It will drive the next phase of NCB’s strategy, building on the foundation of the NCB turnaround strategy. This news is significant for financial services Jamaica. The bank aims for continued growth and enhanced customer experience, led by Sheree Martin CEO.